Trade Spending Managers face wrongful Post Audit Claims from large retailers.

We specialize in challenging unfounded claims and often succeed in recovering up to 60% of the claim. Best of all we only get paid based on the funds we recover for you.

Post audit Specialist

We have specialized completely in post-audit deductions. Recovering your money from wrongful claims is all we do.

24 Years Experience

We have been in business since 1997 reclaiming wrongful claims for CPG manufacturers. We typically get up to 60% of your claim back.

No recovery, no pay

We get paid a percentage of what we get back for you.

A large post audit claim can cost tens of thousands of dollars

A large post audit claim by a national retailer will cost you tens of thousands of dollars in post audit deduction. It’s frustrating when your team doesn’t have the bandwidth to do a painstaking and detailed review of every item, often for a period of multiple years.

It’s frustrating to know that probably more than 50% of the claim is unfounded. It’s just not right for third-party auditor of large retail corporations to use the “power of the purse” to process and deduct wrongful and excessive claims.

The questions is how to stop the hemorrhaging of tens of thousand of dollars against the trade spending account, without jeopardizing the business relationship with your customer?

Claims Recovery Group

We are a trusted advisor in challenging unfounded claims, unpaid invoices, and accounts receivable collections with 24 years of experience and a proven track record in claim auditing services.

Unlike large audit firms we are highly specialized in post audit deductions and have recovered millions of dollars for our clients, often recovering up to 60% of the initial claim. Best of all we only get paid based on the funds we recover for you.

Why 50 Food and CPG Manufacturers have worked with us

Post Audit Specialist

We have specialized completely in post payment audit deductions. Recovering your money from wrongful claims is all we do.

Extensive Experience

We have in business since 1997 reclaiming wrongful claims for CPG manufacturers. We typically get up to 60% of the claim back.

No Recovery, No Pay

We get paid a percentage of what we get back for you. You only receive an invoice after we secure payment from your client.

How it Works

Record

We collate all claims received by the manufacturer and compare it against contracts, order forms, invoices, freight bills and other supporting documentation.

Review

We do a claims audit and create a detailed report with all erroneous and wrongful claims for your consideration. We typically find that up to 60% of audit claims are wrong.

Reclaim

Upon your approval we negotiate with the 3rd party auditor of your client who has submitted the wrongful claim, and provide them with irrefutable documentation and proof.

Recover

We recover the money that is rightfully yours, so you can use it again for trade promotion. You compensate us after you have received your payment.

So, book a no-obligation call with us now!

And in the meantime, download our fact sheet with statistics from our over 30 years of experience. You can stop being frustrated that your team doesn’t have the bandwidth to review large post audit claims internally and be confident with a trusted advisor with a proven track record offering professional service at a performance-based fee.

Testimonials

We’re highly specialized in challenging unfounded claims with more than 30 years of experience and a proven track record. We have recovered millions of dollars for about 50 large food and CPG manufacturers that do business with Canadian retailers. We often succeed in recovering up to 60% of the claim and we only get paid based on the funds we recover for you. Here are a few of our clients and their testimonials:

On hiring CRG, you promised me and our company a 60 % Recovery Rate on these post-audit claims”… You achieved 63%!

Previous Client

Retailers utilize incentivized third party organizations to audit supplier transactions. The magnitude of the claims was escalating and impacting our bottom line. Our internal team didn’t have the time or motivation to fight the claims to the degree necessary, even though we knew a large portion of the claims were wrongful. Phil and his team at Claims Recovery Group has the forensic expertise, incentive and motivation to relentlessly pursue resolution and was able to recover money far in excess of what we experienced through our internal efforts.

Brian Arbique – former Managing Director, Heinz Canada

Frequently Asked Questions

What are retail post audit claims?
Post audit claims are made by retailers or their auditors for trade promotions that were agreed but not executed or for errors made with invoicing. These claims are deducted from normal remittances paid to a manufacturers’ accounts receivables department.
Why are many post audit claims wrong?
Third-party auditors acting on behalf of the retailers get paid a percentage of their recovery on a performance basis. They have a strong incentive to make excessive claims, and in our experience more than 50% of post audit claims are wrongful and invalid.
How much are post audit claims?
Post-audit claims represent a considerable amount of money in the trade spending budget, often hundreds of thousands of dollars.
How to challenge post audit claims?
To challenge post audit claims, manufacturers have to disprove each individual element, with the burden of proof squarely placed on the manufacturer. However, claims generally cover business transactions that span several years and are often very difficult to research. As a result, it often takes weeks or even months to recover the money and receive payment.